RACI Consulting has analyed that Optimal workforce Capacity equals total workforce hrs, less Uncontrollables and inefficiencies

Total working hrs for year 2025 equals 2080hrs.

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Less Uncontrollables which include holiday leave, sick leave, ad hoc calls, meetings and unscheduled events etc. impact every workforce. These equate to circa 20% of workforce capacity leaving a total capacity of circa 80% of your workforce.

 

The next major impacts to capacity are:

Inefficient or undocumented processes, duplication of activities, lack of decision making, inadequate communication, teams not knowing who does what etc.

I have seen inefficiencies consume over 30% of available capacity within a business.

 

Summing up

RACI Consulting believe Optimal capacity of an organisation is around 80% of workforce hours, inefficiencies can consume >30% capacity resulting in a true capacity of around 50% of your overall workforce total hrs.

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Take the RACI Questionnaire and see if you are suffering the inefficiency monster.