RACI can assist you if you have answered YES to 3 or more questions 

1.

Is work frequently delayed or incomplete?

2.

Do teams have questions about "who does what"?

3.

Are there multiple decision points within a single process?

4.

Is there inadequate communication and or co-ordination in the company?

5.

Are accountabilities of individuals or departments undefined or unclear?

6.

Is there insufficient delegation of authority?

7.

Do you work in a reactive environment rather than a proactive one?

8.

Are decisions made in a timely manner?

9.

Does a blame culture exist?

10.

Are there tasks being performed and decisions being made at the wrong level?

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